Delivery Policy

At Casaveve, we strive to ensure a seamless and timely delivery experience for our customers. Here's what you need to know about our delivery policy:

  1. Shipping Methods: We offer reliable shipping methods to deliver your sleepwear products. Our trusted shipping partners ensure prompt and secure delivery to your doorstep.

  2. Processing Time: Once your order is placed and payment is confirmed, we will process it within 1-2 business days. Please note that processing time may vary during peak seasons or holidays.

  3. Shipping Time: The estimated shipping time depends on your location and the shipping method selected at checkout. Generally, it takes approximately [insert estimated shipping time] for domestic orders. International orders may take longer due to customs procedures and international shipping regulations.

  4. Order Tracking: Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment through our website or the courier's tracking portal.

  5. Delivery Charges: Delivery charges will be calculated at the checkout based on the destination and the weight of the package. We may offer free shipping promotions from time to time, so be sure to check our website for any ongoing offers.

  6. Failed Deliveries: In case of failed delivery attempts, our shipping partner will usually make multiple attempts or leave a notification for you to arrange a pickup from their local facility. If your package is returned to us due to incorrect address or unclaimed delivery, additional shipping charges may apply for reshipment.

  7. Address Accuracy: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

  8. International Shipping: For international orders, please be aware that customs fees, duties, and taxes may apply. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs.

If you have any further questions or require assistance with your delivery, please contact our customer support team at support@casaveve.com.